Evans, J. R., & Lindsay, W. M. (2014). Managing for quality and performance excellence (Ninth edition.). South-Western Cengage Learning.
Citace podle Chicago (17th ed.)Evans, James R., a William M. Lindsay. Managing for Quality and Performance Excellence. Ninth edition. Mason, OH: South-Western Cengage Learning, 2014.
Citace podle MLA (9th ed.)Evans, James R., a William M. Lindsay. Managing for Quality and Performance Excellence. Ninth edition. South-Western Cengage Learning, 2014.
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