Cita APA (7th ed.)

Evans, J. R., & Lindsay, W. M. (2014). Managing for quality and performance excellence (Ninth edition.). South-Western Cengage Learning.

Cita Chicago (17th ed.)

Evans, James R., i William M. Lindsay. Managing for Quality and Performance Excellence. Ninth edition. Mason, OH: South-Western Cengage Learning, 2014.

Cita MLA (9th ed.)

Evans, James R., i William M. Lindsay. Managing for Quality and Performance Excellence. Ninth edition. South-Western Cengage Learning, 2014.