Cita APA (7th ed.)

Haynes, P. (2015). Managing complexity in the public services (Second edition.). Routledge.

Cita Chicago (17th ed.)

Haynes, Philip. Managing Complexity in the Public Services. Second edition. London: Routledge, 2015.

Cita MLA (9th ed.)

Haynes, Philip. Managing Complexity in the Public Services. Second edition. Routledge, 2015.