Haynes, P. (2015). Managing complexity in the public services (Second edition.). Routledge.
Chicago-viite (17. p.)Haynes, Philip. Managing Complexity in the Public Services. Second edition. London: Routledge, 2015.
MLA-viite (9. p.)Haynes, Philip. Managing Complexity in the Public Services. Second edition. Routledge, 2015.
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