The organizational apology A step by step guide.

ग्रंथसूची विवरण
में प्रकाशित:	Harvard Business Review V. 93, 1-5,9-12 (2015).
मुख्य लेखक:	Schwertzer, Maurice E.
स्वरूप:	लेख
भाषा:	English
विषय:	Apologies. Guidelines. Public relations. Business communications. Leadership.