Magids, S. The new science of customer emotions. Harvard Business Review.
Chicagoスタイル(17版)引用形式Magids, Scott. "The New Science of Customer Emotions." Harvard Business Review .
MLA(9版)引用形式Magids, Scott. "The New Science of Customer Emotions." Harvard Business Review, .
警告: この引用は必ずしも正確ではありません.