Improving frontline service delivery and accountability the implementation of the Citizen's Charter in the National Statistics Office and the National Bureau of investigation - Calina, Lizan Perante E.; Reyes, Danilo DLR. (Quezon City National College of Public Administration and Governance, University of the Philippines Diliman, 2015)
Thesis (D. Public Administration)--University of the Philippines Diliman
Includes bibliographical references (pages 332-346).
Keywords: Anti Red-Tape Act of 2007.; National Statistics Office; National Bureau of Investigation; Political corruption -- Philippines; Government productivity -- Philippines