Interpersonal communication everyday encounters - Wood, Julia T. (Boston, Massachusetts Cengage Learning, 2016)
Part I: The fabric of interpersonal communication -- 1. A First look at interpersonal communication -- 2. Communication and personal identity -- 3. Perception and communication -- 4. The World of words -- 5. The World beyond words -- 6. Mindful listening -- Part II: Weaving communication into relationships -- 7. Emotions and communication -- 8. Communication climate: The Foundation of personal relationships -- 9. Managing conflict in relationships -- 10. Friendships in our lives -- 11. Committed romantic relationships -- 12. Communication in families -- Epilogue: Continuing the conversation.
Includes bibliographical references (pages 371-396) and index.
Keywords: Interpersonal communication; Interpersonal relations