Cita APA (7th ed.)

APO Study Meeting on Productivity Improvement in Civil Service (1997 Malaysia). (1998). Productivity and quality improvement in civil service. Asian Productivity Organization.

Cita Chicago (17th ed.)

APO Study Meeting on Productivity Improvement in Civil Service (1997 Malaysia). Productivity and Quality Improvement in Civil Service. Tokyo: Asian Productivity Organization, 1998.

Cita MLA (9th ed.)

APO Study Meeting on Productivity Improvement in Civil Service (1997 Malaysia). Productivity and Quality Improvement in Civil Service. Asian Productivity Organization, 1998.