Cita APA (7th ed.)

Mundt, B. M., Smith, F. J., & Egan, S. D. J. (2014). Managing professional service delivery: 9 rules for success. CRC Press.

Cita Chicago (17th ed.)

Mundt, Barry M., Francis J. Smith, i Stephan D. Jr Egan. Managing Professional Service Delivery: 9 Rules for Success. Boca Raton: CRC Press, 2014.

Cita MLA (9th ed.)

Mundt, Barry M., et al. Managing Professional Service Delivery: 9 Rules for Success. CRC Press, 2014.