Pidd, M. (2012). Measuring the performance of public services: Principles and practice. Cambridge University Press.
Chicago Style aipamenaPidd, Michael. Measuring the Performance of Public Services: Principles and Practice. New York: Cambridge University Press, 2012.
MLA aipamenaPidd, Michael. Measuring the Performance of Public Services: Principles and Practice. Cambridge University Press, 2012.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.