APA (7th ed.) Citation

Pidd, M. (2012). Measuring the performance of public services: Principles and practice. Cambridge University Press.

Chicago Style (17th ed.) Citation

Pidd, Michael. Measuring the Performance of Public Services: Principles and Practice. New York: Cambridge University Press, 2012.

MLA (9th ed.) Citation

Pidd, Michael. Measuring the Performance of Public Services: Principles and Practice. Cambridge University Press, 2012.