Library analytics and metrics using data to drive decisions and services - Showers, Ben (London Facet Publishing, 2015)
Introduction : getting the measure of analytics and metrics -- 1. Library data : big and small -- 2. Data-driven collections management -- 3. Using data to demonstrate library impact and value -- 4. Going beyond the numbers : using qualitative research to transform the library user experience -- 5. Web and social media metrics for the cultural heritage sector -- 6. Understanding and managing the risks of analytics -- 7. Conclusion : towards a data-driven future?
Includes bibliographical references and index.
Keywords: Web usage mining; Libraries -- Evaluation; Library statistics; Bibliometrics