Managing conflict through communication

Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughou...

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Main Authors: Cahn, Dudley D. (Author), Abigail, Ruth Anna (Author)
格式: 图书
语言:English
出版: Boston Pearson [2014]
版:Fifth edition.
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