Managing conflict through communication

Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughou...

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Detalhes bibliográficos

Principais autores:	Cahn, Dudley D. (Autor), Abigail, Ruth Anna (Autor)
Formato:	Livro
Idioma:	English
Publicado em:	Boston Pearson [2014]
Edição:	Fifth edition.
Assuntos:	Conflict (Psychology) Interpersonal conflict. Conflict management.