Managing conflict through communication

Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughou...

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Detalles Bibliográficos

Main Authors:	Cahn, Dudley D. (Author), Abigail, Ruth Anna (Author)
Formato:	Libro
Idioma:	English
Publicado:	Boston Pearson [2014]
Edición:	Fifth edition.
Subjects:	Conflict (Psychology) Interpersonal conflict. Conflict management.