Managing conflict through communication

Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughou...

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Détails bibliographiques
Auteurs principaux: Cahn, Dudley D. (Auteur), Abigail, Ruth Anna (Auteur)
Format: Livre
Langue:English
Publié: Boston Pearson [2014]
Édition:Fifth edition.
Sujets: