Cahn, D. D., & Abigail, R. A. (2014). Managing conflict through communication (Fifth edition.). Pearson.
Čikaški stil citiranja (17. izdanje)Cahn, Dudley D., i Ruth Anna Abigail. Managing Conflict Through Communication. Fifth edition. Boston: Pearson, 2014.
MLA način citiranja (9. izdanje)Cahn, Dudley D., i Ruth Anna Abigail. Managing Conflict Through Communication. Fifth edition. Pearson, 2014.
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