Managing and measuring performance in public and nonprofit organizations an integrated approach - Poister, Theodore H.; Hall, Jeremy L.; Aristigueta, Maria Pilar 1956- (San Francisco, CA Jossey-Bass, 2015)
Revised edition of Poister's Measuring performance in public and nonprofit organizations.
Includes bibliographical references and indexes.
Keywords: Organizational effectiveness -- Measurement; Organizational effectiveness -- Management; Nonprofit organizations; Public administration; Performance -- Measurement; Performance -- Management