Service recovery systems of mid-priced casual dining restaurants along Maginhawa

Bibliographic Details
Main Authors:	Dapogracion, Tricia Ann L. (Author), Marcaida, Jhulie Grace Marie R. (Author)
Other Authors:	Tomacruz, Mary Delia G. (adviser.)
Format:	Thesis
Language:	English
Subjects:	Restaurants > Philippines > Quezon City. Consumer complaints > Philippines.