APA (7th ed.) Citation

Boutros, T., Purdie, T., & Duffy, D. (2014). The process improvement handbook: A blueprint for managing change and increasing organizational performance. McGraw-Hill Education.

Chicago Style (17th ed.) Citation

Boutros, Tristan, Tim Purdie, and Dustin Duffy. The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance. New York: McGraw-Hill Education, 2014.

MLA (9th ed.) Citation

Boutros, Tristan, et al. The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance. McGraw-Hill Education, 2014.