Sanchez, A. C. J. Robust optimization for the contact center agent specialization assignment model.
Cita Chicago Style (17a ed.)Sanchez, Alfredo C. Jr. Robust Optimization for the Contact Center Agent Specialization Assignment Model.
Cita MLA (9a ed.)Sanchez, Alfredo C. Jr. Robust Optimization for the Contact Center Agent Specialization Assignment Model.
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