Sanchez, A. C. J. Robust optimization for the contact center agent specialization assignment model.
Cita Chicago (17th ed.)Sanchez, Alfredo C. Jr. Robust Optimization for the Contact Center Agent Specialization Assignment Model.
Cita MLA (9th ed.)Sanchez, Alfredo C. Jr. Robust Optimization for the Contact Center Agent Specialization Assignment Model.
Atenció: Aquestes cites poden no estar 100% correctes.