Tourangeau, R., Conrad, F. G., & Couper, M. P. (2013). The science of web surveys. Oxford University Press.
Chicago Style (17th ed.) CitationTourangeau, Roger, Frederick G. Conrad, and Mick P. Couper. The Science of Web Surveys. Oxford: Oxford University Press, 2013.
MLA (9th ed.) CitationTourangeau, Roger, et al. The Science of Web Surveys. Oxford University Press, 2013.
Warning: These citations may not always be 100% accurate.