Strategic continuous process improvement which quality tools to use, and when to use them

This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to acheive desired goals. -- from back cover.

Detalhes bibliográficos
Autor principal: Plenert, Gerhard Johannes (Author)
Formato: Livro
Idioma:English
Publicado em: New York McGraw-Hill [2012]
Assuntos: