TY  - BOOK
T1  - Strategic continuous process improvement which quality tools to use, and when to use them
A1  - Plenert, Gerhard Johannes
LA  - English
PP  - New York
PB  - McGraw-Hill
YR  - 2012
UL  - https://tuklas.up.edu.ph/Record/UP-99796217611543473
AB  - This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to acheive desired goals. -- from back cover.
OP  - 234
CN  - HD 62.15 P54 2012
SN  - 9780071767187
KW  - Total quality management.
KW  - Quality control : Standards.
ER  -