Cita APA (7th ed.)

World Bank, Devarajan, S., & Reinikka, R. (2004). World development report 2004: Making services work for poor people. World Bank and Oxford University Press.

Cita Chicago (17th ed.)

World Bank, Shantayanan Devarajan, i Ritva Reinikka. World Development Report 2004: Making Services Work for Poor People. [Washington, D.C.]: World Bank and Oxford University Press, 2004.

Cita MLA (9th ed.)

World Bank, et al. World Development Report 2004: Making Services Work for Poor People. World Bank and Oxford University Press, 2004.