Degen, H., & Yuan, X. (2012). UX best practices: How to achieve more impact with user experience. McGraw-Hill.
Citação norma ChicagoDegen, Helmut, and Xiaowei Yuan. UX Best Practices: How to Achieve More Impact with User Experience. New York: McGraw-Hill, 2012.
Citação norma MLADegen, Helmut, and Xiaowei Yuan. UX Best Practices: How to Achieve More Impact with User Experience. McGraw-Hill, 2012.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.