Looking out, looking in - Adler, Ronald B. (Ronald Brian) 1946-; Proctor, Russell F. (Boston, Mass. Wadsworth Cengage Learning, 2014)
Chapter One. A First Look at Interpersonal Communication. -- Chapter Two. Communication and Identity: Creating and Presenting the Self. -- Chapter Three. Perception: What you See is What You Get. -- Chapter Four. Emotions: Thinking, Feeling and Communicating. -- Chapter Five. Language: Barrier and Bridge. -- Chapter Six. Nonverbal Communication: Messages Beyond Words. -- Chapter Seven. Listening: More than Meets the Ear. -- Chapter Eight. Communication and Relational Dynamic. -- Chapter Nine. Interpersonal communication in close relationships --Chapter Ten. Improving Communication Climates. -- Chapter Eleven. Managing Interpersonal Conflicts.
Includes bibliographical references (pages 376-408) and indexes.
Keywords: Interpersonal communication