Generalist case management a method of human service delivery - Woodside, Marianne; McClam, Tricia (Belmont, CA Brooks/Cole, Cengage Learning, 2013)
Introduction to Case Management -- Historical Perspectives on Case Management -- Models of Case Management -- Ethical and Legal Issues -- The Assessment Phase of Case Management -- Effective Intake Interviewing -- Service Delivery Planning -- Building a Case File -- Service Coordination -- Working with the Organizational Context -- Thriving and Surviving as a Case Manager -- Glossary -- Index
Keywords: Social case work -- United States; Human services -- United States; Human services; Social work education