Cita APA (7th ed.)

Alford, J., & O'Flynn, J. (2012). Rethinking public service delivery: Managing with external providers. Palgrave Macmillan.

Cita Chicago (17th ed.)

Alford, John, i Janine O'Flynn. Rethinking Public Service Delivery: Managing with External Providers. Houndmills, Basingstoke, Hampshire: Palgrave Macmillan, 2012.

Cita MLA (9th ed.)

Alford, John, i Janine O'Flynn. Rethinking Public Service Delivery: Managing with External Providers. Palgrave Macmillan, 2012.