Harden, L., & Heyman, B. (2011). Marketing by the numbers: How to measure and improve the ROI of any campaign. Amacon.
Chicago Style (17th ed.) CitationHarden, Leland, and Bob Heyman. Marketing by the Numbers: How to Measure and Improve the ROI of Any Campaign. New York: Amacon, 2011.
MLA (9th ed.) CitationHarden, Leland, and Bob Heyman. Marketing by the Numbers: How to Measure and Improve the ROI of Any Campaign. Amacon, 2011.
Warning: These citations may not always be 100% accurate.