Krypel, M. (2014). Refining design for business: Using analytics, marketing, and technology to inform customer-centric design. AdobePress.
Citação norma ChicagoKrypel, Michael. Refining Design for Business: Using Analytics, Marketing, and Technology to Inform Customer-centric Design. San Francisco, Calif: AdobePress, 2014.
Citação norma MLAKrypel, Michael. Refining Design for Business: Using Analytics, Marketing, and Technology to Inform Customer-centric Design. AdobePress, 2014.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.