Dreu, C. K. W. d., & Gelfand, M. J. (2008). The psychology of conflict and conflict management in organizations. Lawrence Erlbaum Associates.
Citação norma ChicagoDreu, Carsten K. W. de, and Michele J. Gelfand. The Psychology of Conflict and Conflict Management in Organizations. New York, London: Lawrence Erlbaum Associates, 2008.
Citação norma MLADreu, Carsten K. W. de, and Michele J. Gelfand. The Psychology of Conflict and Conflict Management in Organizations. Lawrence Erlbaum Associates, 2008.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.