Moments of truth Examining transient authenticity and identity in service encounters.
| Udgivet i: | Academy of management journal v. 56, 2,3,6 (2013). |
|---|---|
| Hovedforfatter: | |
| Format: | Article |
| Sprog: | English |
| Fag: |
| Udgivet i: | Academy of management journal v. 56, 2,3,6 (2013). |
|---|---|
| Hovedforfatter: | |
| Format: | Article |
| Sprog: | English |
| Fag: |