Hiroshi, M. Rakuten's CEO on humanizing e-commerce. Harvard Business Review.
Chicago (17e ed.) BronvermeldingHiroshi, Mikitani. "Rakuten's CEO on Humanizing E-commerce." Harvard Business Review .
MLA (9e ed.) BronvermeldingHiroshi, Mikitani. "Rakuten's CEO on Humanizing E-commerce." Harvard Business Review, .
Let op: Deze citaties zijn niet altijd 100% accuraat.