APA-referens (7:e uppl.)

Chen, Z. Temporal contiguity and negativity bias in the impact of online word of mouth. Journal of marketing research.

Chicago-referens (17:e uppl.)

Chen, Zoey. "Temporal Contiguity and Negativity Bias in the Impact of Online Word of Mouth." Journal of Marketing Research .

MLA-referens (9:e uppl.)

Chen, Zoey. "Temporal Contiguity and Negativity Bias in the Impact of Online Word of Mouth." Journal of Marketing Research, .

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