Kalaignanam, K. Offshore outsourcing of customer relationship management: Conceptual model and propositions. Journal of the academy of marketing science.
芝加哥风格引文Kalaignanam, K. "Offshore Outsourcing of Customer Relationship Management: Conceptual Model and Propositions." Journal of the Academy of Marketing Science .
MLA引文Kalaignanam, K. "Offshore Outsourcing of Customer Relationship Management: Conceptual Model and Propositions." Journal of the Academy of Marketing Science, .
警告：这些引文格式不一定是100％准确.