Metrics how to improve key business results

Metrics are a hot topic. Executive leadership, boards of directors, management, and customers are all asking for data-based decisions. As a result, many managers, professionals, and change agents are asked to develop metrics, but have no clear idea of how to produce meaningful ones. Wouldn’t it be g...

Descripción completa

Detalles Bibliográficos
Autor principal: Klubeck, Martin (Autor)
Formato: Electronic Resource
Lenguaje:English
Publicado: Berkeley, California Apress 2011.
Materias:
Acceso en línea:Available for UP System via SpringerLink.