00000ctm a22000004a 4500 UP-99796217611255758 Buklod 20221007162255.0 a grb 001 u| ta 221007s2014 xx r |||| u| | (iLib)UPD-00216804726 DENG rda eng DMLUC LG 995 2014 E66 I53 Indardaya, Abdulah P. author. Designing an arm support model to minimize UECTD risk among Filipino electronic technicians using QFD, KANO model, TRIZ and anthropometry by Abdulah P. Indardaya. Quezon City College of Engineering, University of the Philippines Diliman 2014. xiv, 82 leaves illustrations (some color) 28 cm text rdacontent unmediated rdamedia volume rdacarrier Includes appendices Thesis (M.S. Industrial Engineering)--University of the Philippines, Diliman. Available to the general public. Electronics technicians are prone to develop Upper Extremity Cumulative Trauma Disorder (UECTD) owing to the awkward posture, repetitive motion and static loading associated with the routine tasks of multi-testing, soldering and desoldering. In the Philippines, validation using Rapid Upper-Limb Assessment (RULA) yielded a score of 5.774 requiring intervention as a result of an Action Level 3 classification. A two-phase study approach, Quality Functional Deployment (QFD), KANO model, Theory of Inventive Problem Solving (TRIZ) and Anthropometry results were used as inputs in the design stage. QFD revealed 168 relationships between engineering and customer requirements, and 48 correlations with technical requirements. KANO model analysis gauged how the engineering attributes of the arm support design were perceived by the technicians and their potential effect on satisfaction. Consequently, six "attractive", five "one-dimensional" and three "indifferent" engineering attributes were generated. Meanwhile, contradictions determined from QFD correlation analyses were resolved using TRIZ. The resulting engineering attributes based on QFD, KANO and TRIZ were matched with the 5th to 95th percentile upper extremity anthropometric dimensions to determine the best fit and the ensuing optimal attributes were used to construct the design model. This study demonstrated the effectiveness of combining TRIZ, QFD principles, KANO Model Analysis, and Anthropometry in achieving the target ergonomic and functional design objectives tailored after user requirements to mitigate a real-world occupational hazard. Human engineering. Overuse injuries. Arm Wounds and injuries Prevention. Risk management. Electronic technicians. Thesis FI UP UPD DARCHIVES LG 995 2014 E66 I53 UPD DENG LG 995 2014 E66 I53 Thesis