Service management operations, strategy, information technology

Service management operations, strategy, information technology

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Bibliographic Details
Main Authors: Fitzsimmons, James A. (Author), Fitzsimmons, Mona J. (Author), Bordoloi, Sanjeev (Author)
Format: Book
Language:English
Published: New York McGraw-Hill/Irwin [2014]
Edition:Eighth edition.
Series:The McGraw-Hill/Irwin series operations and decision sciences.
Subjects:
Service industries > Management.