Cita APA (7th ed.)

SpringerLink (Online service) & Fukuda, S. (2011). Emotional Engineering: Service Development. Springer London.

Cita Chicago (17th ed.)

SpringerLink (Online service) i Shuichi Fukuda. Emotional Engineering: Service Development. London: Springer London, 2011.

Cita MLA (9th ed.)

SpringerLink (Online service) i Shuichi Fukuda. Emotional Engineering: Service Development. Springer London, 2011.