SpringerLink (Online service) & Fukuda, S. (2011). Emotional Engineering: Service Development. Springer London.
Chicago Style (17th ed.) CitationSpringerLink (Online service) and Shuichi Fukuda. Emotional Engineering: Service Development. London: Springer London, 2011.
MLA (9th ed.) CitationSpringerLink (Online service) and Shuichi Fukuda. Emotional Engineering: Service Development. Springer London, 2011.
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