Warranty data collection and analysis - Blischke, Wallace R.; Karim, M. Rezaul; Murthy, D. N. P.; SpringerLink (Online service). (London Springer Verlag, 2011)
1. An Overview -- 2. Product Warranty -- 3. Reliability -- 4. Warranty Claims Data -- 5. Supplementary Warranty Data -- 6. Cost Models for One-Dimensional Warranties -- 7. Cost Models for Two-Dimensional Warranties -- 8. Preliminary Data Analysis -- 9. Basic Statistical Inference -- 10. Additional Statistical Techniques -- 11. Nonparametric Approach to the Analysis of 1-D Warranty Data -- 12. Parametric Approach to the Analysis of 1-D Warranty Data -- 13. Complex Models for Parametric Analysis of 1-D Warranty Data -- 14. Analysis of 2-D Warranty Data -- 15. Use of Warranty Data for Improving Current Products and Operations -- 16. Role of Warranty Data in New Product Development -- 17. Case Study 1: Analysis of Air Conditioner Claims Data -- 18. Case Study 2: Analysis of Automobile Components Warranty Claims Data.
Electronic reproduction.
Keywords: Quality of products; Products liability; Warranty; Electronic books