00000cgc a22000003a 4500 UP-99796217611172392 Buklod 20140319160800.0 a r |||| u| ta 140319s1992 xx d||| | || || (iLib)UPD-00214605579 DCHE eng HE-193vhs Handling complaints [videorecording] National Restaurant Association, Educational Foundation. Chicago, Ill. Educational Foundation, National Restaurant Association c1992 1 videocassette (17 min.) sd., col. 1/2 in + 1 guide Building foodservice sales V071 VC 1938 Designed to help foodservice employees understand the importance of handling complaints, how to handle complaints, how to handle the irate customer, and how to prevent complaints VHS format Table service. Food service employees Training of. Educational Foundation (National Restaurant Association). Building foodservice sales V071 FO Videoprecording UPD DCHE HE-193vhs Visual Material