Customer service in libraries best practices
In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range from all encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent...
| Otros Autores: | , |
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| Resource Type: | Libro |
| Lenguaje: | English |
| Publicado: |
Lanham
The Scarecrow Press
2013.
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| Materias: |
School of Library and Information Studies (UP Diliman)
| Accession # | Call # | Volume/Part# | Copy # | Collection | Circulation Type | Circulation Status |
|---|---|---|---|---|---|---|
| LS-10248 | Z 711 C87 2013 | Regular Circulation | On-Shelf |