Serving the public interest profiles of successful and innovative public servants - Riccucci, Norma (Armonk, N.Y. M.E. Sharpe, 2012)
Introduction: the making of effective public servants -- Elmer Boyd Staats and the pursuit of good government / Kathe Callahan -- Leadership and the transformation of a major institution: Charles Rossotti and the internal revenue service / Hal G. Rainey and James Thompson -- Leadership with an enduring impact: the legacy of Chief Burtell Jefferson of the Metropolitan Police Department of Washington, D.C / Brian N. Williams and J. Edward Kellough -- Qualified to learn the job: Donna Shalala / Beryl A. Radin -- William Robertson: exemplar of politics and public management rightly understood / Terry L. Cooper and Thomas A. Bryer -- Lillian Borrone: weaving a web to revitalize port commerce in New York and New Jersey / Hindy Lauer Schachter -- Leadership and change at NASA: Sean O'Keefe as administrator / W. Henry Lambright -- George Tenet and the last great days of the CIA / Richard D. White Jr -- Colleen Jollie, state tribal liaison: a story of transformational change / Cheryl Simrell King and Megan Beeby -- Being there matters--redefining the model public servant: Viola O. Baskerville in profile / Janet R. Hutchinson and Deirdre M. Condit -- Managing the "new normalcy" with values-based leadership: lessons from Admiral James Loy / Heather Getha-Taylor -- Nancy Alfaro as an exemplary collaborative public manager: how customer service was aligned with customer needs / Katherine C. Naff -- Chrik poortman: a World Bank professional / Xu Yi-Chong and Patrick Weller -- The pracademic and the Fed: the leadership of Chairman Benjamin Bernanke / Anne M. Khademian -- Bill Gibson and the art of leading across boundaries / Ricardo S. Morse -- Prosecuting Nazi collaborators and terrorists: Eli Rosenbaum and managing the Office of Special Investigations / Jerome S. Legge Jr -- Conclusion: what are the ingredients of effective performance among public administrators?.
Keywords: Government executives -- United States -- Biography; Public administration -- United States -- Case studies; Leadership -- United States -- Case studies; Political leadership -- United States -- Case studies