Cita APA (7th ed.)

Coombs, W. T., & Holladay, S. J. (2012). The handbook of crisis communication. Wiley-Blackwell.

Cita Chicago (17th ed.)

Coombs, W. Timothy, i Sherry J. Holladay. The Handbook of Crisis Communication. Chichester, West Sussex: Wiley-Blackwell, 2012.

Cita MLA (9th ed.)

Coombs, W. Timothy, i Sherry J. Holladay. The Handbook of Crisis Communication. Wiley-Blackwell, 2012.