APA (7e ed.) Bronvermelding

Fisk, R. P., Grove, S. J., & John, J. (2014). Services marketing: An interactive approach (Fourth edition; International edition.). South-Western/Cengage Learning.

Chicago (17e ed.) Bronvermelding

Fisk, Raymond P., Stephen J. Grove, en Joby John. Services Marketing: An Interactive Approach. Fourth edition; International edition. Australia: South-Western/Cengage Learning, 2014.

MLA (9e ed.) Bronvermelding

Fisk, Raymond P., et al. Services Marketing: An Interactive Approach. Fourth edition; International edition. South-Western/Cengage Learning, 2014.