Xiong, G. (2012). Service science, management, and engineering: Theory and applications. Academic Press.
Chicago Style (17. basım) AtıfXiong, Gang. Service Science, Management, and Engineering: Theory and Applications. Waltham, MA: Academic Press, 2012.
MLA (9th ed.) AtıfXiong, Gang. Service Science, Management, and Engineering: Theory and Applications. Academic Press, 2012.
Uyarı: Bu alıntı herzaman %100 doğru olmayabilir..