Xiong, G. (2012). Service science, management, and engineering: Theory and applications. Academic Press.
Cita Chicago (17th ed.)Xiong, Gang. Service Science, Management, and Engineering: Theory and Applications. Waltham, MA: Academic Press, 2012.
Cita MLA (9th ed.)Xiong, Gang. Service Science, Management, and Engineering: Theory and Applications. Academic Press, 2012.
Atenció: Aquestes cites poden no estar 100% correctes.