Cita APA (7th ed.)

SpringerLink (Online service), Muehlen, M. z., & Su, J. (2011). Business Process Management Workshops: BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers. Springer eBooks..

Cita Chicago (17th ed.)

SpringerLink (Online service), Michael zur Muehlen, i Jianwen Su. "Business Process Management Workshops: BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers." Springer EBooks. 2011.

Cita MLA (9th ed.)

SpringerLink (Online service), et al. "Business Process Management Workshops: BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers." Springer EBooks., 2011.