Citação norma APA

SpringerLink (Online service), Muehlen, M. z., & Su, J. (2011). Business Process Management Workshops: BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers. Springer eBooks..

Citação norma Chicago

SpringerLink (Online service), Michael zur Muehlen, and Jianwen Su. "Business Process Management Workshops: BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers." Springer EBooks. 2011.

Citação norma MLA

SpringerLink (Online service), et al. "Business Process Management Workshops: BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers." Springer EBooks., 2011.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.