APA aipamena

Kantola, J., & Karwowski, W. (2012). Knowledge service engineering handbook. CRC.

Chicago Style aipamena

Kantola, Jussi, and Waldemar Karwowski. Knowledge Service Engineering Handbook. Boca Raton, FL: CRC, 2012.

MLA aipamena

Kantola, Jussi, and Waldemar Karwowski. Knowledge Service Engineering Handbook. CRC, 2012.