Associated effects of shiftwork on health and productivity among outbound call center agents.
The study investigated the associated effects of individual attributes (age and gender) and shift work options (shift type, shift length, shift time-in sequence, work rest day ratio) on the productivity and health of a sample size of fifty-six (56) outbound call center agents in the Philippines with...
| Published in: | Philippine Industrial Engineering Journal 2, 2 (2005 (O)). |
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| Format: | Article |
| Language: | English |
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