Service Design and Delivery
Service Design and Delivery provides a comprehensive overview of the increasingly important role played by the service industry. Focusing on the development of different processes employed by service organizations, the book emphasizes management of service in relation to products. It not only explor...
| निगमित लेखक: | |
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| अन्य लेखक: | , , |
| स्वरूप: | Electronic Resource |
| भाषा: | अंग्रेज़ी |
| प्रकाशित: |
Boston, MA
Springer US
2011.
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| श्रृंखला: | Service Science: Research and Innovations in the Sevice Economy, 1865-4924
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| विषय: | |
| ऑनलाइन पहुंच: | Available for University of the Philippines Diliman via SpringerLink. Click here to access |